{"id":3151,"date":"2016-09-13T13:47:42","date_gmt":"2016-09-13T13:47:42","guid":{"rendered":"https:\/\/wecodepixels.com\/?page_id=3151"},"modified":"2022-01-07T13:07:44","modified_gmt":"2022-01-07T13:07:44","slug":"submit-a-support-request","status":"publish","type":"page","link":"https:\/\/wecodepixels.com\/submit-a-support-request\/","title":{"rendered":"Submit a support request"},"content":{"rendered":"<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f3150-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/3151#wpcf7-f3150-o1\" method=\"post\" class=\"wpcf7-form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"3150\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"4.8.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3150-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_nonce\" value=\"386e37df3a\" \/>\n<\/div>\n<p><label> Name <span class=\"_required\">*<\/span> <span class=\"_description\"> - Nice to meet you! <\/span><br \/>\n    <span class=\"wpcf7-form-control-wrap your-name\"><input type=\"text\" name=\"your-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Email <span class=\"_required\">*<\/span><br \/>\n    <span class=\"wpcf7-form-control-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email form-control\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Plugin <span class=\"_required\">*<\/span> <span class=\"_description\"> - Which of our plugins are you using? <\/span><br \/>\n    <span class=\"wpcf7-form-control-wrap plugin\"><select name=\"plugin\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"Theia Post Slider\">Theia Post Slider<\/option><option value=\"Carousel for Theia Post Slider\">Carousel for Theia Post Slider<\/option><option value=\"Theia Sticky Sidebar\">Theia Sticky Sidebar<\/option><option value=\"Theia Upload Cleaner\">Theia Upload Cleaner<\/option><option value=\"Theia Smart Thumbnails\">Theia Smart Thumbnails<\/option><option value=\"EDD Follow-up Emails\">EDD Follow-up Emails<\/option><\/select><\/span> <\/label><\/p>\n<p><label> Purchase Code <span class=\"_required\">*<\/span> <span class=\"_description\"> - <a target=\"_blank\" href=\"https:\/\/help.market.envato.com\/hc\/en-us\/articles\/202822600-Where-Is-My-Purchase-Code-\">Where is my purchase code?<\/a> Please note that we cannot offer support for expired licenses.<\/span><br \/>\n    <span class=\"wpcf7-form-control-wrap purchase-code\"><input type=\"text\" name=\"purchase-code\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Subject <span class=\"_required\">*<\/span><br \/>\n    <span class=\"wpcf7-form-control-wrap your-subject\"><input type=\"text\" name=\"your-subject\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Website URL <span class=\"_description\"> - A relevant URL site where the issue appears <\/span><br \/>\n    <span class=\"wpcf7-form-control-wrap website-url\"><input type=\"url\" name=\"website-url\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-url wpcf7-validates-as-url form-control\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Administrator Username <span class=\"_description\"> - We need this in order to troubleshoot your issue. <\/span><br \/>\n    <span class=\"wpcf7-form-control-wrap admin-username\"><input type=\"text\" name=\"admin-username\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text form-control\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Administrator Password<br \/>\n    <span class=\"wpcf7-form-control-wrap admin-password\"><input type=\"text\" name=\"admin-password\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text form-control\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<p><label> Your Message <span class=\"_description\"> - Please include as many details as possible. <\/span><br \/>\n    <span class=\"wpcf7-form-control-wrap your-message\"><textarea name=\"your-message\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea form-control\" aria-invalid=\"false\"><\/textarea><\/span> <\/label><\/p>\n<p><label> Attachments <span class=\"_description\"> - A screenshot is always helpful. <\/span><br \/>\n    <span class=\"wpcf7-form-control-wrap your-file\"><input type=\"file\" name=\"your-file\" size=\"40\" class=\"wpcf7-form-control wpcf7-file form-control\" aria-invalid=\"false\" \/><\/span> <\/label><\/p>\n<div class=\"wpcf7-form-control-wrap\"><div data-sitekey=\"6LdWkBITAAAAACnxH2YnFtMeFGDwFW_OSuBCqZjt\" class=\"wpcf7-form-control g-recaptcha wpcf7-recaptcha\"><\/div>\n<noscript>\n\t<div style=\"width: 302px; height: 422px;\">\n\t\t<div style=\"width: 302px; height: 422px; position: relative;\">\n\t\t\t<div style=\"width: 302px; height: 422px; position: absolute;\">\n\t\t\t\t<iframe src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LdWkBITAAAAACnxH2YnFtMeFGDwFW_OSuBCqZjt\" frameborder=\"0\" scrolling=\"no\" style=\"width: 302px; height:422px; border-style: none;\">\n\t\t\t\t<\/iframe>\n\t\t\t<\/div>\n\t\t\t<div style=\"width: 300px; height: 60px; border-style: none; bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px; background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px;\">\n\t\t\t\t<textarea id=\"g-recaptcha-response\" name=\"g-recaptcha-response\" class=\"g-recaptcha-response\" style=\"width: 250px; height: 40px; border: 1px solid #c1c1c1; margin: 10px 25px; padding: 0px; resize: none;\">\n\t\t\t\t<\/textarea>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/noscript>\n<\/div>\n<p><button id='submit' class='wpcf7-form-control wpcf7-submit btn btn-primary'><span aria-hidden='true' class='icon icon-envelop3'><\/span><span>Submit support request<\/span><\/button><\/p>\n<div class=\"wpcf7-response-output wpcf7-display-none\"><\/div><\/form><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/wecodepixels.com\/wp-json\/wp\/v2\/pages\/3151"}],"collection":[{"href":"https:\/\/wecodepixels.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wecodepixels.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wecodepixels.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wecodepixels.com\/wp-json\/wp\/v2\/comments?post=3151"}],"version-history":[{"count":1,"href":"https:\/\/wecodepixels.com\/wp-json\/wp\/v2\/pages\/3151\/revisions"}],"predecessor-version":[{"id":3152,"href":"https:\/\/wecodepixels.com\/wp-json\/wp\/v2\/pages\/3151\/revisions\/3152"}],"wp:attachment":[{"href":"https:\/\/wecodepixels.com\/wp-json\/wp\/v2\/media?parent=3151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}